# How to Recover or Reset Password

If you have forgotten your Amove account password or the account has been locked due to the number of unsuccessful attempts, then you can recover the password.In this documentation, you will find step-by-step instructions to recover/reset the password to log in to your account.\
Let’s get started 🚀\
Step 1: Launch the application and navigate to the sign-in screen. Click on the Forgot password button to initiate the request.

![](/files/sacY9mmxdeNDApswvptA)

Step 2: Enter the registered email address to receive the link to reset the password and click on the Reset Password button.

![2](/files/KWHeNonPeR7VaPONuTr8)

Step 3: Navigate to the inbox of your registered email address and click on the Reset My Password button or the link provided to reset the password.

<br>

<figure><img src="/files/NgP8BlVYFAE3gv6VtJDX" alt=""><figcaption></figcaption></figure>

![](https://amovehelp.wiki.zoho.com/_attach/1/1d458ef490ad3f1e13a77f0b28937060761a6afbc314aa2d/3%2B-%2BCopy.PNG)

This will take you to the reset password page. Enter the new password and click on the Reset Password button.

<figure><img src="/files/6ROMtkeooDjskGnZPLTi" alt=""><figcaption></figcaption></figure>

This will successfully reset the password of your Amove account.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.amove.io/getting-started/how-to-recover-or-reset-password.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
