Troubleshooting

Amove.io Cloud Storage Performance Best Practices

Ensuring optimal performance when using Amove.io cloud storage requires proper network configuration. This guide outlines the key best practices to improve speed, reliability, and overall user experience. Following these recommendations will help avoid slow transfers, connectivity issues, and network congestion.

1. Use a Wired Ethernet Connection Whenever Possible

  • More consistent speeds with lower latency

  • No interference from other wireless devices

  • Higher reliability for large file transfers

How to Check Your Connection Type

  • On macOS: Click the Wi-Fi icon in the menu bar—if Wi-Fi is enabled while using Ethernet, disable Wi-Fi for a more stable connection

  • On Windows: Go to Settings > Network & Internet to check if your device is connected via Ethernet.

When Wi-Fi is the Only Option

If you must use Wi-Fi, follow these best practices:

  1. Use the 5GHz band (instead of 2.4GHz) for better speeds

  2. Position yourself close to the router to minimize signal loss.

  3. Limit interference by keeping your device away from microwaves, Bluetooth devices, and thick walls.

2. Optimize DNS Settings for Faster Cloud Access

DNS (Domain Name System) affects how quickly your device finds and connects to Amove.io’s cloud servers. Using a faster DNS provider can reduce latency and improve connection stability.

Recommended DNS Providers

  • Google DNS:

    • Primary: 8.8.8.8

    • Secondary: 8.8.4.4

  • Cloudflare DNS:

    • Primary: 1.1.1.1

    • Secondary: 1.0.0.1

  • Quad9 DNS:

    • Primary: 9.9.9.9

    • Secondary: 149.112.112.112

How to Change DNS Settings

On macOS:

  1. Go to System Settings > Network.

  2. Select your active network (Wi-Fi or Ethernet) and click Details.

  3. Go to DNS, then click + to add a new DNS server.

  4. Enter the recommended DNS IP addresses above.

On Windows:

  1. Go to Control Panel > Network and Internet > Network and Sharing Center.

  2. Click Change adapter settings.

  3. Right-click your active network, choose Properties.

  4. Select Internet Protocol Version 4 (TCP/IPv4) > Properties.

  5. Choose Use the following DNS server addresses, then enter the recommended DNS IPs.

3. Set Up Quality of Service (QoS) for Cloud Storage Traffic

If your network is shared with multiple users or devices, configure Quality of Service (QoS) on your router to prioritize cloud storage traffic.

Why QoS Helps

  • Ensures Amove.io transfers are not slowed down by streaming or gaming.

  • Prevents network congestion when multiple devices are active.

How to Enable QoS on Most Routers

  1. Log into your router settings (usually at 192.168.1.1 or 192.168.0.1).

  2. Look for QoS Settings (may be under “Advanced Settings”).

  3. Enable QoS and set priority rules:

    • High Priority: File transfers, cloud storage services, work applications.

    • Low Priority: Video streaming, gaming, social media.

  4. Save settings and restart your router.

If your router supports Application-based QoS, prioritize file transfer or cloud storage services.

4. Ensure Your Internet Speed Meets the Recommended Requirements

Amove.io cloud storage performance depends on your internet speed. Recommended minimum speeds:

  • Standard use: At least 100 Mbps download / 50 Mbps upload

  • Large file transfers (video editing, backups): At least 500 Mbps download / 200 Mbps upload

How to Test Your Internet Speed

Go to Speedtest.net or Fast.com to check your speed. If speeds are lower than expected, try:

  • Restarting your modem/router.

  • Using a wired connection instead of Wi-Fi.

  • Contacting your ISP to upgrade your plan.

5. Manage Bandwidth for Large Transfers

If you are transferring large files, ensure other bandwidth-heavy activities are minimized. Best practices:

  • Schedule large uploads/downloads during off-peak hours (e.g., overnight).

  • Close unnecessary applications that use bandwidth (e.g., video calls, streaming).

  • If multiple users share the same internet, stagger large transfers to avoid congestion.

6. Keep Your Network Hardware Updated

Outdated network equipment can slow down performance. Checklist for optimal performance:

  • Router: Use a modern router that supports Wi-Fi 6 or Gigabit Ethernet.

  • Modem: If using an ISP-provided modem, check if an upgrade is available.

  • Firmware Updates: Regularly update your router/modem firmware for security and performance improvements.

7. Configure Your Firewall and Security Settings

Some firewall or antivirus settings may block cloud storage services.

How to Allow Amove.io Traffic Through the Firewall

On macOS:

  1. Go to System Settings > Network > Firewall.

  2. Ensure Amove.io is allowed if listed under blocked apps.

On Windows:

  1. Open Windows Security > Firewall & Network Protection.

  2. Click Allow an app through firewall.

  3. Find Amove.io and ensure it is allowed for Private and Public networks.

8. Use a VPN with Caution

While a VPN adds security, it can slow down cloud storage performance. If using a VPN:

  • Choose a high-speed VPN provider.

  • Select a server close to your actual location.

  • If performance issues arise, disconnect the VPN.

Final Checklist for Optimal Performance

  • Use a wired Ethernet connection when possible.

  • Change DNS settings to Google, Cloudflare, or Quad9 for better speed.

  • Enable QoS on your router to prioritize cloud storage.

  • Check your internet speed and upgrade if necessary.

  • Manage bandwidth usage by scheduling large transfers at off-peak times.

  • Update your router and network hardware for better reliability.

  • Ensure Amove.io is not blocked by firewall or antivirus software.

  • Be mindful of VPN usage, as it may slow transfers.

PreviousHow to View Your Activities ReportNextFAQs

Last updated